SUSIE JONES - Featured in San Antonio WOMAN Magazine
OWNER, TRINITY STAFFING
"If Susie Jones looks familiar, it might be because she and her husband owned the Pet Pantry Pet Store in North Star Mall for 20 years. It almost certainly isn’t because she is the face of Trinity Staffing, as this is one businesswoman who prefers to stay behind the scenes. “I have no desire to be the front woman,” laughs this grandmother of three.
“I take care of operations and support my account managers, who basically run their own mini-businesses,” she explains. “I don’t want to interrupt their synergy.” Jones is quick to give credit to those 11 account managers (who have close to 140 years’ experience among them) for the success of her company. “This staff is seasoned and knows how to take care of the clients,” she says.
“They are the single point of contact for the client, and that makes a huge difference.” Trinity Staffing handles direct-hire as well as temp-to-hire clients, and Jones says that San Antonio has a good pool of people to select from when it comes to finding the right candidate for the job. Like Deacon, she takes pleasure in the fact that her job benefits the community as a whole. “This is the best industry to be in because you are doing good in the community every day,” she explains.
“People need help, and we offer windows of opportunity.” Part of the opportunity that Jones and her staff offer potential candidates is training and advice. Computers are set up in the Trinity offices for tutorials, and the company offers continuing education classes at community colleges for those candidates who want to further their careers once they are on the job.
“We encourage our candidates to grow,” Jones says with kindness. “If there is potential there, we will work with them.” In addition, her many years as an elementary school teacher prepared Jones for dealing with people who may need more guidance when it comes to finding and keeping a job.
“People are the same whether they are 6 years old or 6 feet tall,” she laughs. “It’s all about positive reinforcement. You have to counsel them and come at it from the approach of ‘How can you do better?’ Sometimes the big picture can be a little overwhelming for them.”
Judging from Trinity’s success, Jones and her staff are finding and placing top-quality candidates. Much of the company’s growth is directly related to referrals, and there is even a branch of the company that works on the Toyota campus and staffs three of the first-tier suppliers. “If we say we will do something, we do,” says Jones, explaining why the companies Trinity works with give them such glowing reviews.
“We are a very ethical group of people, and we want to look at building relationships in the long run. We don’t want to be a quick fix.” When she is not working, Jones can be found working out. Yoga, kickboxing and Pilates keep this busy woman in top condition to do what she loves best — help others.
“It is such a delight to do this,” she says with a twinkle in her eyes. “At the end of the day you can say, ‘I did some good for somebody.'”