How To Promote Effective Communication

Communication in the workplace is one of our 10 core qualities of a high-performance culture. However, it is so much more than that, because communication feeds into the other nine qualities and affects how everything gets done within the organization. 

From the pitch to the signed contract agreement, how individuals communicate with one another determines the success of their endeavors. Effective communication of the workplace is central to all business objectives. It’s the difference between identifying toxic behaviors and championing conflict resolution. Improving communication starts at the top, so it is imperative that leaders are modeling positive communication behaviors.

Side-step verbal orders

Let’s face it; the workday is typically a busy one, which means verbally relaying information to employees is not an effective means of communication. While it’s understandable that you may want to get some face-time in with your people, save that time for connecting over conversation, rather than relying on that time to give orders. Simplify the process and write things down. If the initial request occurs during a conversation, send a quick follow up email with brief points of the discussion, so that the other party has something to reference.

Understand your audience

Effective communication in the workplace (or anywhere, really) requires one to know their audience. For example, your clients require a different conversational approach from your team. This is because both parties have different objectives. Tap into your emotional intelligence to understand what motivates your audience, and frame your discussion accordingly. By aligning your message to your audience’s goals, you can strategically up your communication game.


Practice active listening

In our fast-paced world, we often listen to respond, not to understand. This causes misunderstandings between parties. Active listening requires you to fully engage with what the speaker is saying, rather than merely ‘hearing’ the message. It’s the difference between hearing that your employee was late and learning that your employee had a to change a flat before arriving to work. The former could result in a reprimand or warning, whereas the latter lends to a more empathetic response.

By taking the active listening approach, a leader can take that moment and improve the quality of relationship with their employee, rather than throwing the book at them for tardiness.

Promote team-building activities

The best way to boost effective communication in the workplace is to engage in direct communication activities. According to our data, the challenge isn’t necessarily within teams, but instead between teams. Yup, I’m talking about silos. Whenever possible, have your people work in cross-functional teams and collaborate with different functions. It’s great for two reasons: teamwork improves the communication skills between peers and it’s been known to increase productivity


By fostering a collaborative environment, organizations are rewarded with a work culture rooted in solid fundamentals.

Rinse and repeat

Becoming a pro at effective communication in the workplace requires a commitment to consistency and iteration. Some people are natural-born communicators, whereas others may require some guidance in improving their communication skills. Employers and senior leaders can effectively influence their teams by applying these tactics in their communication habits. When employees are exposed to effective communication in the workplace, they too can build their communication skill set, ultimately improving the workplace communication overall.


If your company is growing, please contact us and let us find your next team member! Trinity is here to help. 

How To Get Moving


February 19th, 2018

Everyone knows how important exercise is. If you want to perform your best at work, it is essential that you get enough exercise. Beyond the benefits it can deliver for your body, it has also been shown to improve the function of your mind as well.

Exercise improves your mood and helps you think better. It helps your memory and your focus. The important thing with exercise is just to get moving. It really doesn’t matter what kind of physical activity you do.

And if you are now living a sedentary lifestyle, don’t think that you have to go out and do something strenuous for several hours. Start small, but just get moving. Here are a few ideas on how to get started.

1. Go for a walk.
Walking has been shown to be one of the best kinds of exercise there is. It helps your cardiovascular system and helps to prevent a range of different illnesses, including heart disease, stroke, and diabetes.

Start out with a 10 to 15 minute stroll around the neighborhood or to the store. That’s all you need to do. See if you can continue with the brief walks and then gradually begin walking a little further.

2. Do something you enjoy.
If you do a physical activity that you like, you are much more likely to stick with it. Whether it’s tennis, racquetball, volleyball, golf, hiking, or swimming. Find something that you like to do.

3. Be consistent
Schedule your workout, preferably at the same time each day. This will help to ensure that you do it.

4. Do what you can
If you do not have the time to get in an hour-long workout, exercise for however long that you can, even if only for 15 or 20 minutes. Every little bit helps.

5. Make goals
You should write down short-term, medum-term and long-term goals for your exercise regimen. Short term goals would cover things like what you will do each day. Medium-term goals would cover something that you want to accomplish by the end of the month, and long-term goals would cover a year or more.


6. Don’t overdo it
You are not going to train like an Olympian the first time out. Do only what you can, what feels comfortable and build up from there.

7. Exercise with a friend
This will help you to stay motivated.

If you need to get moving on your job search, Trinity Staffing can help you. Trinity has the experience and the know-how to find a job that fits your knowledge and skills. Give Trinity a call today.

Personality Tests and Your Next Job

Today, when looking for a job, you need to network, hone your resume and cover letter to perfection, prepare for an interview, and possibly be ready to take a few tests.


To find out more about job applicants, employers more and more are relying on assessments such as personality tests, cognitive ability evaluations, and other types of skill assessments.

According to a research firm, more than half of the companies in the United States are now using some type of evaluation tool in the hiring process.

For employers these tests are an inexpensive way to determine if the applicant would be a good fit for the company, because if the person does not work out, it can be an expensive mistake. Employee turnover costs companies a lot of money. They have to go through the hiring process, and then once the person is hired, there is training involved. Plus, when an employee leaves, there is the turmoil that is created within the company, as processes and procedures are changed as other employees are tasked with taking over some of the duties of the person who left.

So, these assessments are a way to get a better idea of who the job applicants are, to find out more information than employers  may be able to get from just a resume and an interview.

But these tests have drawbacks as well. As with any psychological evaluation instrument, it takes someone with a certain amount of expertise to interpret the tests properly, expertise hiring managers seldom have. Another problem involves the desires of the hiring managers themselves. The kind of personality traits they are looking for may be entirely subjective. They may just be relying on their intuition about the kind of person who would fit in their department. Or they may not be clear in their own minds about the kind of person who would be the best fit.

Take a Personality Test 

Many companies, aware of the drawbacks of instruments like personality tests, use them as only one piece of the puzzle in reviewing an applicant. This is especially true for higher level jobs like executive positions, where there are many factors to consider in making a hiring decision. Often, the results of personality tests are considered only after the list of candidates has been narrowed down to a short one, and it is weighed along with all of the other information about the applicant, not used as the sole deciding factor.

If you are looking for administrative work in the San Antonio area, the recruiters at Trinity Staffing Services can help you. Contact us today.




How to Work Smarter

 Work Smarter - Not Harder

Work Smarter - Not Harder

To many, getting more done means spending more hours working. And often that is what it takes. But there are other ways to help you increase productivity, ways that do not involve simply putting in more hours. Here are a few.

1. Take Up a Creative Hobby
If you are swamped with work, you may feel that you don’t have time for a hobby. But studies have shown that a hobby requiring creativity helps to enhance performance at work. It could be something like playing a musical instrument, drawing or painting, writing, or playing some kind of game. The creative energies that are released for your hobby will carry over into your work. These kinds of hobbies also help you to reduce stress from your job.

2. Do Work That You are Interested In
This may be easier on some jobs than others. But research supports the common sense idea that you are likely to perform better at a task that you find interesting than on one you do not. In fact, the degree of interest you have may be the most important factor in your ultimate success at a task. The more you are interested, the higher level your performance.

As a corollary to this, we also tend to perform better at work we find meaningful than otherwise. We persevere more and apply ourselves more to work that we see as important.

3. Maintain a Good Work-Life Balance
When your job takes over all of your time, squeezing out personal time, your work actually suffers. You become more stressed and are more likely to experience burnout.
For these reasons, it is important to try and set some boundaries between work and personal life. For example, not taking work home, or disengaging from technology when you are done with work.

4. Be Grateful
We are so often consumed by our desires, by what we do not have, that we seldom take the time to consider what we do have. And here again, research has shown the positive effect that doing this has on our mental well being.

Thinking about all of the things we have to be grateful for helps to reduce stress, reduces physical ailments, and gives a greater sense of fulfillment. All of these things help our performance at work.

If you want to be smarter about finding a job, Trinity Staffing can help you. We have the experience and expertise to help find the right job for you. Give Trinity a call today.


A Trinity Staffing Quick Share: 10 Success Predictors [Video]

With the New Year around the corner most of us are laying out our goals and resolutions. So if you could know BEFORE the year started if you would actually acheive them would that be helpful to you??

I've been following Brendon for about 5 years and THIS video is one of the most impactful to date. 

ENJOY!!! & Happy New Year! 



Is it possible to PREDICT if you will achieve your most important goals?

Did you know there's a science to that?

 BRENDON BURCHARD #1 New York Times Bestselling Author #1 Personal Development Show on YouTube Top 100 Most Followed Public Figures on Facebook Top 25 Most Influential by Success Magazine "One of the most successful online instructors in history." -

BRENDON BURCHARD #1 New York Times Bestselling Author
#1 Personal Development Show on YouTube
Top 100 Most Followed Public Figures on Facebook
Top 25 Most Influential by Success Magazine
"One of the most successful online instructors in history." -

I discovered this about 10 years ago, when I began my career as a high performance coach. It’s SO powerful.

You can even use this framework to predict if your team or loved ones will achieve their goals:

10 Factors Predict If You'll Attain Your Goals 


Sleepy at Work?

How a Good Night’s Sleep Can Help with Problem Solving

Sometimes at work we are confronted with problems that seem intractable. The more we concentrate on trying to solve them, the more confounding they seem to become. We seem to get mired in place, and as a result, we get tired, frustrated and stressed.

If you find yourself in this position, there is a potential way out, one that does not require a lot of effort. When making a decision, people often say, “Let me sleep on it.” As it turns out, there is good reason for getting some sleep when you are facing an important decision. Scientific research has found that it really does help.

If you regularly get less than 7 hours of sleep, you’re not at your best. The less sleep you get, the worse you do.
— Thomas Balkin, PhD, director of behavioral biology at the Walter Reed Army Institute of Research in Silver Spring, Md

What Sleep Research Shows

Research has shown that people are better at solving problems after they have gotten some sleep. The reason for this may be what is known as the Incubation Effect. This theory states that the mind works better if it has time to rest. You may have experienced this if an idea comes to you suddenly during the night.

Psychologists are not really sure why this happens. They speculate that it could be because the mind is less distracted or that the subconscious is working on the problem.



This location for a Powernap is not reccommeded by Trinity! 

But sleep is essential in problem solving for other reasons as well. Research has shown that during sleep, your mind is processing the information and experiences you gained during the day. Moreover, during sleep, your brain is working to store newly acquired information into your long-term memory.

When you enter the REM (rapid eye movement) phase of sleep, your brain is also making connections between thoughts and ideas that you are not aware of when you are conscious, which can help in the problem-solving process.

Focused and Diffused States

 When you have had sleep problems, how would your workmates/family/friends describe you?

When you have had sleep problems, how would your workmates/family/friends describe you?

There is actually a lot going on when you are sleeping, even though it may not appear to be that way. Our mind has two gears – a focused state and a diffused state. The focused state is self explanatory – in this condition, you are actively concentrating on something. But what happens in this state is that you tend to get into a rut, to think along well traveled lines.

In the diffused state, however, when you are sleeping, your mind is more unfocused. It is in a more relaxed condition, a state more conducive to creativity and making new connections and associations, all of which helps in problem solving.

So, when you feel like you are spinning your wheels and the frustration is mounting, it may be time to take a break, to sleep on it, and to give your mind a chance to use its full potential for problem solving.

If you are trying to solve the problem of finding a job, Trinity Staffing can help. Trinity will work closely with you, giving you the personal attention you deserve to find the job that is right for you. Give Trinity a call today.